At Designer Cracker, we're committed to providing you with logo designs that align perfectly with your vision and brand identity. To achieve this, we offer a structured revision policy based on your selected package.
The number of revisions available is determined by the package you choose. We believe in offering you ample opportunities to refine and perfect your logo design. You have the liberty to request as many revisions as specified in your package details. This ensures that you have the flexibility to fine-tune every aspect of the design until it meets your exact requirements.
We understand that the evolution of a design requires multiple iterations. That's why, if the core design concepts remain unchanged, you won't incur any additional charges for revisions. Your satisfaction is our priority, and we're committed to working with you until your needs are met.
Our confidence in our design process allows us to offer a 100% refund. The design process consists of three stages. The first stage includes sending initial logo designs to the client, which will be considered the first draft. Should the client wish to explore further options, an additional unique designs will be presented, constituting the second draft.
After the third draft, if you find the logo designs are not aligned with your expectations, we are committed to providing you with a 100% refund. Your satisfaction is of utmost importance to us, and we stand by the quality of our work."
If you select a design and request changes in the first round, and then decide not to proceed further, we offer a 50% refund. We want you to feel comfortable and confident in your choice, and this policy is designed to accommodate any changes in direction you may have.
If you select a design and request continuous changes in the second round, and then decide not to proceed further, we offer a 25% refund. This policy is designed to provide flexibility and ensure that you're fully satisfied with the final result.
If you select a design and After the 4th round of changes, we believe that the design is nearing its final stages. At this point, our refund policy no longer applies as we're fine-tuning the design based on the direction provided.
Designer Cracker is committed to efficiency without compromising on quality. We maintain a 48-72 hour turnaround time for most design services. This timeframe refers specifically to the time it takes for a single iteration of a design stage. Keep in mind that this is not the overall project duration, but rather the time required for revisions. Depending on the nature of the service, revisions may take a minimum of 48 hours to a maximum of 72 hours, which equates to two working days.
To further enhance your experience with Designer Cracker, consider the following suggestions:
Providing a comprehensive design brief upfront can significantly streamline the revision process. It helps our designers better understand your vision, ensuring that the initial concepts align more closely with your expectations.
Timely and clear communication regarding any specific requirements or changes you'd like to implement can expedite the revision process and help us deliver results that exceed your expectations.
While we strive for efficiency, unexpected delays can occasionally occur. In such cases, we commit to notifying you promptly and providing an updated timeline.
By adhering to these suggestions, we aim to ensure a seamless and productive collaboration, resulting in a logo design that not only meets but exceeds your expectations.