Revision Policy:

At Designer Cracker, we're dedicated to crafting websites that not only meet your expectations but also elevate your online presence. Here's our policy regarding revisions and refunds for web design services:

1. Comprehensive Revision Options:

TThe number of revisions available is determined by the package you choose. We're committed to providing you with ample opportunities to fine-tune and perfect your website design, ensuring it aligns perfectly with your vision and brand identity.

2. Seamless Revisions without Additional Cost:

We understand that the process of refining a website design often requires multiple iterations. If the core design concepts remain unchanged, you won't incur any additional charges for revisions. Your satisfaction is our priority, and we're committed to working with you until your needs are met.

3. 100% Refund Guarantee for Unsatisfactory Designs:

Our confidence in our design process allows us to offer a 100% refund. The design process consists of three stages. The first stage includes presenting the initial website layout drafts to the client, which will be considered the first draft. Should the client wish to explore further options, an additional set of website layout designs will be provided, constituting the second draft.

After the third draft, if you find the website layout designs are not aligned with your expectations, we are committed to providing you with a 100% refund. This guarantee ensures that you have complete confidence in our design process.

4. Client Responsiveness:

If a client does not respond for a period of one month, they will no longer be eligible for a refund.

5. Finalization of Initial Website Design:

Once the initial website design has been finalized and approved by the client, refunds will no longer be applicable.

6. Client Responsiveness After 45 Days:

If a client does not respond for a period of 45 days, they will be required to reinitiate the project and will be responsible for repaying the same amount. Refunds will not be applicable for past payments in such cases.

7. Turnaround Time:

Designer Cracker is dedicated to efficiency without compromising on quality. We maintain a 48-72 hour turnaround time for most design services. This refers specifically to the time required for a single iteration of a design stage.

8. Additional Suggestions:

To further enhance your experience with Designer Cracker, consider the following suggestions:

  • Detailed Project Briefs: Providing a comprehensive project brief upfront can significantly streamline the design process. It helps our designers better understand your vision, ensuring that the initial concepts align more closely with your expectations.
  • Proactive Communication: Timely and clear communication regarding any specific requirements or changes you'd like to implement can expedite the revision process and help us deliver results that exceed your expectations.
  • Notification of Delays: While we strive for efficiency, unexpected delays can occasionally occur. In such cases, we commit to notifying you promptly and providing an updated timeline.

By adhering to these suggestions, we aim to ensure a seamless and productive collaboration, resulting in a website design that not only meets but exceeds your expectations.